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Terms & Conditions

Welcome to catersourcestore.miiduu.com and catersource.com. UBM Catersource LLC and/or its affiliates (“Catersource”) provide website features to you subject to the following conditions (the “Terms of Use”).  If you visit or shop at Catersource.com, you accept these conditions.  Please read them carefully.  In addition, when you use any current or future Catersource service or business, you also will be subject to the guidelines, terms and agreements (“Terms”) applicable to such service or business.  If these Terms of Use are inconsistent with such Terms, the Terms will control. Catersource reserves the right to update or modify these Terms of Use at any time without prior notice.

Privacy
Please review our Privacy Policy, which also governs your visit to catersource.com, to understand our practices.

Electronic Communications
When you visit catersource.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Customer Satisfaction
At Catersource.com, customer satisfaction is our #1 goal. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse, but in the event you are not satisfied with your purchase, simply follow the instructions below.

Returns & Exchanges
If you are not completely satisfied with your purchase for any reason, you can return an item within 30 days of receipt for a full refund of the merchandise purchase price. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer.

Please follow these three easy steps to return your item for return or exchange.

  1. Call 877-932-3632 and speak with one of our friendly Customer Service professionals to receive a Return Merchandise Authorization (RMA) number.
  2. Box up your merchandise in the original packaging if you have it. The goods should be well-packed so that we receive them in good condition. Please include a letter with the reason for return and your RMA number. Send it back to us, postage paid.
    Please allow a minimum of 21 days for us to receive and process your return.
  3. We'll credit or refund the value of the merchandise total and any taxes you were charged (excluding delivery and handling charges).

Our Guarantee
All items purchased from Catersource are 100% satisfaction guaranteed. You may return anything purchased from us within 30 days of receipt if you are not completely satisfied. Depending upon product availability, we will exchange or replace it with another item of equal value. If you just don't like it or it's not what you expected, simply return it and we will credit your credit card. We do not want you to have to keep anything from the Catersource Online Store with which you are not completely satisfied.

Contact Us
If your question or comment is relative to your Catersource order, please call 877.932.3632 or email store@catersource.com

Pricing, Payment & Sales Tax
All prices are in U.S. Dollars (USD) and are subject to change without notice. We currently accept VISA, MASTERCARD and AMERICAN EXPRESS credit cards for online purchases. If you order through our secure online shopping cart, all orders are subject to verification and acceptance before shipping. California sales tax is applicable on all orders.

Colors
We have done our best to display as accurately as possible the colors of the products shown on this website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Shipping
Online Orders:
Most orders ship out from our warehouse standard USPS Media Mail. Although most online orders process and deliver within 3 to 5 business days, please allow up to 2 to 3 weeks for delivery. When checking out, please specify a physical street address. Some packages may not be delivered to P.O. Boxes. To request rush shipping via UPS, please contact Catersource at 877.932.3632. Additional shipping charges accrued are the responsibility of the consumer.

Terms Of Use
This website is operated by Miiduu on behalf of Catersource. All inquiries may be directed to:
Catersource Magazine, Conference & Tradeshow
2909 Hennepin Avenue South
Minneapolis, MN 55408

Copyright Notice
All of the content you see on this website, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to herein as the "Content") is the exclusive property of Catersource and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Catersource, by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to Catersource. The entire Content of this website is copyrighted as a collective work under U.S. and other applicable copyright laws, and Catersource owns a copyright in the selection, coordination, arrangement and enhancement of the Content. You may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining the express written permission from Catersource.

Submissions
We welcome your comments regarding the Catersource Store website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to Catersource shall be and remain the exclusive property of Catersource. Your submission of any such Comments shall constitute an assignment to Catersource of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Catersource will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Disclaimer
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY CATERSOURCE ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. CATERSOURCE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CATERSOURCE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CATERSOURCE DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR ELECTRONIC COMMUNICATIONS SENT FROM CATERSOURCE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CATERSOURCE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Indemnification
You agree to defend, indemnify and hold Catersource harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of the site, including, without limitation, your use of this site in violation of these Terms of Use.

DISPUTES

Any dispute or claim relating in any way to your visit to catersource.com or to products or services sold or distributed by Catersource or through catersource.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Terms of Use as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to Catersource Magazine, Conference & Tradeshow, 2909 Hennepin Avenue South, Minneapolis, MN 55408. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules.  You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

APPLICABLE LAW
By visiting catersource.com, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of New York, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Catersource.

Our Address:
Catersource Magazine, Conference & Tradeshow
2909 Hennepin Avenue South
Minneapolis, MN 55408
http://www.catersource.com